[5842] (Ops&Ex) FIREWALL COORDINATION SERVICES

Start date: April 2026
Clearance: NATO Secret or equivalent
Location: Braine L'Alleud, Belgium


• Proven experience on Configuration Management and Firewall rules management
• Basic familiarity with networking concepts including routing, switching, and IP addressing
• Strong technical understanding and experience working with various IT Service Management related tools and technology, including but not limited to BMC Remedy ITSM Suite
• Understanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle)
• Sound knowledge of Service Design, Service Transition and Service Operation processes and principles according to ITILv3/v4
• Experience with ITIL change and configuration management best practices
• Strong technical understanding and knowledge of all aspects of modern CIS infrastructure, including cloud-based solutions used by large and globally disperse organisations
• Strong understanding and experience working with complex systems and architecture frameworks
• Extensive knowledge of concepts of central management with distribution execution
• Sound Knowledge of NATO's missions and exercises, as well as peacetime architecture and operations
• Experience leading and facilitating meetings and committees with various stakeholders
• Working as part of a technical team
• Experience in the following Microsoft tools: MS Excel, MS Power Point, MS Outlook, MS Word
• Provide Project Management support as required
• Strong awareness of business priorities and objectives and how to manage and prioritise the technical activities to support the business
• Ability to work independently and manage multiple tasks simultaneously
• Strong analytical and creative problem-solving skills to resolve complex issues
• Demonstrated ability to derive meaningful metrics and guidance from system data and trends
• Ability to work in a fast-paced, dynamic environment with the ability to manage multiple priorities and projects simultaneously
• Exceptional communication, interpersonal, and leadership skills, with the ability to collaborate effectively with technical and non-technical stakeholders
• Strong policy, process, and procedure skills
• Ability to clearly articulate ideas to senior leadership orally and in writing. 3.2 Desirable
• Knowledge of IT Service Management through completion of formal certification in ITILv3 or v4 at the Foundation level or higher
• Working experience in International or Multinational Organizations as well as in military environments will be considered as an asset
• In-depth knowledge of NATO responsibilities, structure and organization, including ACO and ACT